Loyalty Program: Exclusive Points & Discounts Online
“We Make it Easy “
ESI’s loyalty program rewards every dollar spent on tool rentals and purchases with loyalty points, membership-level discounts, and priority access to equipment.
What This Means For You
🔑 Key Benefits of the Rewards Plus Program
Loyalty Points:
• Earn points for every dollar spent on tool rentals and purchases.
• Points can be redeemed for exclusive member pricing and special deals.
• Note: Taxes, repairs, labor, shipping, and non‑rental charges are excluded.
Membership Discounts:
• Members receive set discounts based on their membership level.
• Savings apply across rentals and purchases, ensuring consistent value.
Priority Access to Equipment:
• Members get first choice on rental equipment before non‑members.
• This ensures availability of critical tools when demand is high.
Early Equipment Delivery:
• Members can request delivery up to 48 hours before the official rental start date at no extra cost.
• Helps with jobsite planning and ensures readiness before work begins.
Membership Tiers & Point Levels
How You Earn Points
Every purchase and rental adds to your balance. You earn 1 point for every $1 you spend on tool rentals and purchases — points post to your account as soon as an order is processed, based on what you actually pay after your tier discount and any points you redeem. (Taxes, repairs, labor, shipping, and non-rental charges don’t count toward points; a guest checkout without an account doesn’t either.)
Membership Tiers
As your points grow, so does your discount. Every order automatically gets a price break based on your tier — on top of any points you choose to redeem — and you move up the moment your points cross the next threshold:
- Bronze (1,000 points) — 5% off every order
- Silver (15,000 points) — 10% off every order
- Gold (100,000 points) — 15% off every order
Redeeming Your Points
Once your balance reaches 5,000 points, you can put them toward your next order at checkout. Your tier sets how far each point goes, up to a cap on the order — any points beyond that cap simply stay in your balance for next time:
- Bronze — 100 points = $1.00, up to 20% of your order
- Silver — 100 points = $1.50, up to 35% of your order
- Gold — 100 points = $2.00, up to 50% of your order
Badges & Bonus Points
Hitting a tier for the first time earns you a one-time bonus on top of everything else — and once you have it, it’s yours for good, no matter what your tier does later:
- Bronze (1,000 points) — 1,000 bonus points
- Silver (15,000 points) — 2,000 bonus points
- Gold (100,000 points) — 10,000 bonus points
Refer a Colleague
Know someone who could use ESI on their next job? Send them your way — once they place their first points-earning order, you get 1,000 points added to your balance. One bonus per person you refer.
Loyalty Program- The ESI Difference
Time is humanity’s most valuable resource! It’s the one thing we can’t buy more of, no matter how much money we have stashed away. Choosing the right partner can make all the difference in getting the job done swiftly and effectively.
Enerteq Loyalty Rewards is built to save that time back: priority access means equipment is ready when you need it, early delivery means less waiting on the jobsite, and points earned on every rental or purchase turn routine spending into ongoing savings.
Loyalty Program FAQ's
How do I earn points?
You earn 1 point for every $1 spent, calculated on your order total after discounts. Points are credited once your order reaches "Processing" or "Completed" status. Guest checkouts (orders placed without a customer account) don't earn points, so create an account before you order.
What are the membership tiers, and what do they get me?
There are three tiers based on your lifetime points, each with an automatic discount applied to every order:
Bronze (1,000 points): 5% automatic discount.
Silver (15,000 points): 10% automatic discount.
Gold (100,000 points): 15% automatic discount (excludes certain product categories).
Higher tiers also get first choice on rental equipment before non-members, which matters most during high-demand periods.
How do I redeem my points?
Apply your points at cart or checkout. Each point is worth a fixed percentage of $1 that depends on your tier:
Bronze: 1% per point (100 points = $1.00), up to 20% of your order.
Silver: 1.5% per point (100 points = $1.50), up to 35% of your order.
Gold: 2% per point (100 points = $2.00), up to 50% of your order.
You need a minimum balance of 5,000 points before you can redeem, and any points above your order's maximum stay in your balance for next time. Redeeming points never affects your tier.
What are badges?
A badge is a one-time bonus you receive the first time your lifetime points reach a milestone: 1,000 bonus points at 1,000 lifetime points (Bronze), 2,000 bonus points at 15,000 (Silver), and 10,000 bonus points at 100,000 (Gold). Once you earn a badge, it's yours for good — it isn't affected by any later change in tier status.
Do you have a referral program?
Yes. Share your referral link, and you'll earn 1,000 points once the person you referred places their first points-earning order. This bonus is issued once per person you refer.
Do I get a coupon just for signing up?
Yes — new members get 5% off their first order. You'll also get an annual coupon for 10% off, valid throughout your birthday month. Both are separate coupons and aren't part of your points balance.
What's the membership bonus?
When you create an account, 500 bonus points are reserved for you. They're credited to your balance as soon as you make your first points-earning purchase. If you don't make a qualifying purchase within 12 months of creating your account, the bonus is forfeited.
Is there a birthday bonus for members?
Once your membership bonus above has been credited, you'll also receive a bonus each year on your account's signup anniversary, as long as you've made a purchase in the preceding 12 months: 500 points (Bronze), 750 points (Silver), or 1,000 points (Gold).
Can I earn points for leaving a review?
Yes — a verified review based on an actual purchase, confirmed by our team, earns you 1,000 points. This credit is issued manually after we confirm your review, and it expires 12 months after it's issued (this is separate from the general point-expiration policy below and won't affect your tier).
Do my points expire?
Your point balance expires after 18 months with no purchase or rental, measured from your most recent order. We'll email you twice before that happens — once 60 days out, and again 30 days out. Losing points to inactivity can lower your tier, but redeeming points normally, or a correction made by our staff, never affects your tier.
Can distributor accounts participate?
No — distributor accounts aren't eligible for this program.
I have a credit account with ESI. Does that affect my points?
Yes — earning and redeeming points on a credit account depends on your standing against your account's own approved payment terms (for example, net-30 or net-60). Your invoice due date is set by those terms, not by a fixed number of days from the invoice date.
Before an invoice's due date, points are earned and may be redeemed as normal. Once an invoice is past due, by any amount, you can't redeem points until your account is brought current, though you'll still earn points in the meantime. If an invoice is 30 days past due, you'll also stop earning points. If it reaches 90 days past due, all of your accumulated points are forfeited.
Can I transfer or cash out my points?
No. Points have no cash value, can't be redeemed for cash, and can't be transferred between accounts. Points and coupons issued under this program are also non-refundable.
What happens to points if I return or cancel an order?
Points earned on an order that's later refunded, returned, or cancelled (in whole or in part) aren't eligible for redemption. If you already redeemed those points, they'll be revoked and the order they were used on may be cancelled.